In order to continually improve our products and services, we regularly review correspondence and support queries from our readership. Therefore we thought it might be helpful to compile a listing of tips provided in response to some of the most common questions just in case they are useful to you. We’re also making a few updates to our various systems in order to comply with the new General Data Protection Regulation (“GDPR”), that comes into effect May 25, 2018. As part of these updates, we’re  consolidating our various mailing lists and are making a number of improvements which will make it much easier for you to manage and customise the content you receive from us. Therefore we’ve also included some further information on this process (#1) and how you can use these new features to manage your email preferences. #1 Manage your email subscriptions and preferences If you would like to sign-up for any of our mailing lists then please click here. If you are already subscribed then we will need you to confirm whether you would still like to receive content from us. You can do this by visiting this form and entering your email address and clicking “Subscribe”. You will then be able to request an email with a link to a form for updating your preferences. You can also update your preferences via your Online Academy account if you have one (further details are provided below) or using the “Update Subscription Preferences” link in the footer of any of the emails that we send you. If you have an Online Academy account then you can also click here (you will need to sign-in first) or visit “My Account” and then “Click here to edit email preferences” to subscribe, […]